AI & ML Case Studies

AI-powered retail marketing automation

Netherlands
Rewards is an award-winning big data and AI-powered retail marketing solution from HEINEKEN Netherlands.

#30.000+ receipts successfully processed over the first 3 campaigns
#Automatic correct recognition judgement rate around 80%
#Reduced internal handling and processing costs by more than 90%
#Reduced external third party commissions for affiliate marketplaces
#OCR #MachineLearning #Computer Vision
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AI-driven Procurement and Purchasing assistant

Netherlands

We developed an intuitive workbot called Harry which serves as an Enterprise Virtual Assistant to new and established HEINEKEN vendors to assist them with making new procurement orders more quickly and efficiently. Additionally, a new digital business process was created, one which is now orchestrated by the system. Harry is able to track each individual request and ensures that all participants are guided through each step of the process. Harry helps employees successfully perform each task in the process, including: starting the request, the procurement to process the request in the most efficient way, supporting and guiding the vendors to fill in their data correctly and checking it with sources like DUNS and IBAN, and helping the controllers with the correct data in the correct format.

#BusinessProcessAutomation #VirtualAgent #Dashboard
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First line support chatbot

Netherlands

We developed a custom Virtual Assistant which users could interact with from their Windows desktops. The Virtual Assistant offered step-by-step instructions to the most common problems. The genius of this solution is that the chatbot was accessible without connection to the open internet or 3rd party services. It boasted a powerful and user-friendly Excel template to deliver content, meaning content editors were able to continue updating the help texts and wizards until the last moment before the launch. The bot was fully integrated with the 2nd line support tool, Topdesk. After the initial peak of queries and issues the Virtual Assistant was retired and removed from the hospital desktops.

# During the first 3 weeks the Virtual Assistant chatbot was used a total number of 2500 times and helped over 4000 employees.

#BusinessProcessAutomation #VirtualAgent #Dashboard
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Bespoke insurance solutions powered by smart algorythms

USA

Working with MyRiskDesk, we developed PTProCover, a new platform offering bespoke insurance solutions for part-time professionals and freelancers in partnership with Nationwide, one of the largest insurance and financial services providers in the United States. Working over a period of 4 months we identified the different capacities part-time professionals and freelancers fulfil in the global workforce. We then set about designing a platform based on smart algorythms that offered insurance solutions that would specifically cater to this rapidly emerging market. Utilising advanced Drupal 8 technology we built a platform that is more dynamic and effective in providing insurance solutions which suit business professionals of the modern era.

# Quotes are delivered in less than 10 minutes in comparison with the standard 2-3 day wait time.

#Fintech #Insurtech
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Hosting events has never been this easy!

Netherlands
Organising an event is hard work. WeAreBrain created an exciting Event Bot - a powerful and dynamic solution that addresses all of this and much more, through a super smart Facebook Messenger chatbot. Our Event Bot can organise and manage your guest list and let you know who is attending and who has to cancel last minute via signups. You can get into the party spirit by listening to Spotify playlists, and you can also pre-book a taxi and plan your route to and from the event - we don’t want you drinking and driving! And with transparent event reporting in a custom webportal powered by Tur.ai, event organisers are able to witness the effectiveness of their event and venue in real time.
#BusinessProcessAutomation #VirtualAgent #Dashboard
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AI-driven digital sales and marketing assistant

Netherlands
WeAreBrain has developed SmartSpy, an AI-driven digital sales and marketing assistant that notifies you of new sales opportunities. Through customised automated processes and innovative software, SmartSpy searches the internet for upcoming events and presents the information in a format which makes it easy to assess their potential sales opportunities. Through a web portal, users are able to view the collected event information in a structured and clear format, with email notifications sent to alert sales managers of new opportunities. SmartSpy uses predictive analytics to forecast potential sales opportunities based on a number of predefined criteria.
#BusinessProcessAutomation #VirtualAgent #Dashboard
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Gamified E-Learning Solution via FB Messenger

Netherlands
We developed a game template with gamification rules which includes: game scenarios, scores, multimedia support, multiple player roles and push notifications. We also created a custom user-friendly CMS to create new games for various products with the ability to customise the look and feel of the marketing material such as landing pages. We created an innovative onboarding process ensuring participation by invite only, by connecting multiple user roles using web portals, including Whatsapp invite and Facebook Messenger. Real-time insights through the custom web portal are available, allowing the marketing managers to track participation and scores. We created a control to send push notifications to individual players or to groups of players to motivate participation.
#ELearning #VirtualAgent #Dashboard
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Charting a new course for e-learning leader

Switzerland, Netherlands and South-Africa

WeAreBrain built and trained an entire sprint team of .Net and Azure specialists working closely with the company’s chief architect and chief digital.

#01 SpinAwards Winner 2017
#02 Reduced delivery time by 90%
#03 Tripled output in 6 months

#Umbraco #Azure #Elearning
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Bring the talent, bring the noise NYC

New York
Brain addressed the local shortage of senior development resources which was hampering the agency’s growth in a very competitive market. A dedicated team was setup with five FTE.

#01 Immediately secured 2 additional projects in Q1
#02 Increased margin per project with 30%
#03 Saved USD >40k per year in recruitment related fees

#ExtendedTeam #OnDemandServices
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